The General Practice Manual (GPM) contains helpsheets and guidance issued by ICAS to assist with the day-to-day work carried out by general practices. They offer practical advice, guidance and respond to frequently asked questions, highlighting the issues you may need to consider.
Disengagement from client helpsheet
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Disengagement from client - specimen letter
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Disengagement from client - specimen checklist
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Documents and file ownership and retention
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Documents and file access rights
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DPB - annual compliance checklist
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DPB – principals and permitted staff annual questionnaire
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