The General Practice Manual (GPM) contains helpsheets and guidance issued by ICAS to assist with the day-to-day work carried out by general practices. They offer practical advice, guidance and respond to frequently asked questions, highlighting the issues you may need to consider.

Disengagement from client helpsheet

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Disengagement from client - specimen letter

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Disengagement from client - specimen checklist

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Documents and file ownership and retention

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Documents and file access rights

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DPB - annual compliance checklist

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DPB – principals and permitted staff annual questionnaire

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