Help centre 

We answer frequently asked questions - including queries about  technical and regulatory issues. If you can't find an answer, you can email for information through this special microsite. We will get back to you within three working days. The site also includes a contact number for you to call.

Visit our help centre

Media enquiries

If you are a member of the media and would like to make a query, please contact us below:

Contact us

Complaints and feedback policy 

We welcome feedback and aim to deal with complaints promptly. Our complaints and feedback policy gives more information on what you can expect from us. Members can also email us here:

Complaints and feedback policy

Contact us

Our offices

CA House, 21 Haymarket Yards, Edinburgh, EH12 5BH

2nd Floor, 7 West Nile Street Glasgow, G1 2PR