Testimonies

Hear real stories from our members about the experience they've had with ICAS Cares.

"I approached ICAS Cares after leaving my previous role due to various personal issues. It was a difficult period and I felt unsettled. Reaching out was not easy, but from the outset I felt treated with care and without judgement.

"ICAS Cares quickly arranged a job coach for me and provided access to a comprehensive online employment support platform. The resource included structured career assessments, interview preparation modules, CV guidance, recorded workshops, practical exercises and a substantial library of job-search materials. There were thousands of resources available, many of which I found genuinely insightful and far more in-depth than standard online advice. The job coach was highly experienced and brought both clarity and encouragement to our discussions. Having regular, structured conversations about applications, direction and confidence made a real difference and helped me regain focus and momentum.

"Beyond employment support, ICAS Cares recognised the importance of wellbeing and funded my gym membership, which gave me routine and stability when I needed it most. Via the ICAS Wellbeing platform I was also provided a series of counselling sessions with an excellent counsellor, and I continued those sessions even after gaining employment, which speaks to the overall quality of the support provided. The provision across the board, from the job resources, to the coaching, to the wellbeing funding, was consistently excellent.

"The regular check-ins meant I never felt alone during that time. With their support, I rebuilt my confidence and ultimately secured new employment. I remain extremely grateful for the practical and personal support ICAS Cares provided when I needed it most."

- Unemployed member seeking to return to workplace