Communication Skills - An Introduction

Member price: £379 + VAT

Non-member price: £735 + VAT

Timing: 9.30am-5.00pm

Overview

Do you sometimes struggle to get your message across? What would you do if you were a great communicator: how would your personal and professional life change for the better? Evidence shows that interpersonal skills, like being an effective communicator, are the greatest predictor of success amongst professionals of a similar background and IQ. Yet communication skills are rarely, if ever, taught as part of our schooling or higher education. The good news is that they can be learnt and the fact that you are reading this suggests that you could be ready to learn and develop them to become more successful, resourceful and influential.

Areas covered include:

• Effective communication
• The impact of poor questioning and listening
• Good questioning skills
• Good listening skills
• Putting it into practice

Who should attend

This course will benefit anyone that wishes to become a better communicator.

What you will learn

• Communicating more effectively
• Gaining new information through effective questioning techniques
• Picking up on hidden messages
• Actively listening for feelings as well as meanings
• Using techniques to check and build the understanding of others
• Increasing your confidence when communicating face-to-face
• Creating a Personal Development Plan to address real life communication challenges and growth opportunities

Questions?

BPP | Tel: 0330 060 3303 | Email: ldicas@bpp.com